If you are not satisfied with your purchase simply return your item within 3 days of receipt to any of our locations or by shipping it back to the CrownGowns.com returns facility. Credit will be issued to your original form of payment for a full refund of the purchase price minus shipping charges or gift wrap.
In the event the item has been received damaged, defective out of the box or the incorrect item was shipped, shipping charges will be refunded. Items must be returned in new and unused condition, include all parts and accessories and in original vendor packaging. Crown Gowns Standard Return policy does not apply to all items. To ensure a full credit, returns must be accompanied by the original sales receipt or packing slip.